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Frequently Asked Questions

Who are we?

TraderProtection.co.uk is a trading name of Asserson Law Offices, a firm of solicitors in England and Wales regulated by the SRA.

Why is it important that we are regulated?

The SRA (Solicitors Regulation Authority) is the regulatory body for for all solicitors and most law firms in England and Wales. 

The SRA protects and helps the public by ensuring that solicitors and law firms meet the SRA's high demands for professional integrity and legal conduct.

How can we help you?

Many of our clients didn't initially understand that they were the victim of a scam.

A quick yet detailed consultation with one of our experts can help you understand exactly how and why you lost your funds and how we can help you recover them.

We devise an effective plan to recover your funds that were lost through credit and debit card payments, bank wires, and in some cases, cryptocurrency.

If we determine that, unfortunately, your funds cannot be recovered, we will immediately let you know. This will save you from falling victim to yet another scam as many who claim to be recovery specialists are actually employed by the very scammers who stole your money in the first place.

Should you first turn to your bank or credit card company for help?

Banks, trading firms, and credit card companies have a vast, wide, and complicated set of codes, regulations, and laws.

Surprisingly, the people assigned to help you and protect your interests are usually not well versed and expert enough to help you achieve your goal: to see your lost funds back in your account where they belong.

One small mistake in the process of preparing your case or in how you respond to a rebuttal can make the difference between recovering 100% of your money and losing it all.

If your bank fails to recover your funds, that usually prevents our experts from being able to save your funds.

In addition, the bank's interests and yours do not always align: the bank may be liable to pay for the money you have lost.

Is there a time limit to submit my case?

Yes; in general, the sooner you take action, the better your chances of success.

Can you recover my money even if I authorised the charges?

Yes. We have the expertise and experience to recovery your money even if you authorised the charges. 

It can be a complicated process that quickly escalates into a debate with the scammer.

The scammers typically prepare for this in advance and that is exactly why they often ask you to authorise the charges, often with a photo ID.

Will a request to take action affect my relationship with the bank?

Protecting your rights through a chargeback or wire recall will not affect your relationship with your bank.

What are my chances of success?

Our team has a 91% success rate.

Every case is unique and there are many potential pitfalls along the way and we work tirelessly to help you win.

How much will this cost?

We can offer a no-win no-fee solution in many cases.

This means that you can pay nothing today and we will get started immediately to recovery your funds. You only pay us when you see your funds recovered in your account.

Alternatively, many clients choose to pay a small up-front retainer fee and then a lower success fee once they see their money back in their account.

Each case is unique and depending on the amount lost and the complexity of the case, our consultants can help you create a fee structure that works for you.

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